Refund Policy

Refund and Return Policy

At MicroCare ENT Hospital and Research Institute, we maintain complete transparency regarding refunds, returns, and cancellations for online payments made on https://www.microcareenthospitals.com, including ENT consultation booking and related services. Please read this policy carefully before making any payment.

1. No Refunds or Returns
We do not offer refunds or returns on our services, including consultation booking payments, once the payment has been successfully completed.

2. Refund Processing (If Applicable)
In exceptional cases where a refund is approved at our sole discretion, the amount will be processed and credited to the original payment method within 7–10 working days.

3. Cancellation Policy (Consultation Booking / Services)
Cancellations must be requested within 24 hours of placing the booking or completing the payment.
Cancellation requests received after this period will not be accepted.

4. Mode of Refund
If approved, refunds (if any) will be credited only to the original payment method used during the transaction.

5. How to Request Cancellation / Refund
All cancellation or refund requests must be submitted through the Contact Us page or official communication channels mentioned on the website. Please include transaction details such as payment reference number, date, and registered contact details.

6. Policy Updates
MicroCare ENT Hospital and Research Institute reserves the right to modify or update this policy at any time. Changes will be effective immediately upon posting on this page.